What You Need to Know About Your Live Chat Users [Infographic]
Who are these people you’re engaging through the live chat widget you’ve added on your website? What are their inherent characteristics such as age and gender? Most especially, why are we so confident in declaring that a web based live chat tool helps increase conversions and sales? Why are live chat users the most coveted type of online shoppers by internet retailers?
This infographic takes a deeper look at the demographics of live chat users and why a web based live chat widget on your website is your most powerful sales tool when dealing with them. Heck, this WILL help you relate to them and better engage them. So read on and grasp everything ;)
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Cheby writes about live chat insights, customer service, e-commerce & conversions, online marketing and everything in between. She connects you to Offerchat through the written word. Offerchat is a web based live chat app for websites perfect for on-page interaction with visiting online shoppers on your site. Access the client chat panel, stay online and respond to customer chats in real time - anytime, anywhere!